SeaComm Federal Credit Union
  • 30 Stearns Street
  • Massena, NY, USA
  • Hourly
  • Full Time

To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members.  A key component of this external service is to identify the financial needs of each member and recommend an effective credit union product solution.  In addition, the position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.

Crosssells and refers credit union products and services.

Receives and processes member financial transactions either in person or through the mail/night drop, including  but not limited to deposits, withdrawals and loan payments; verifies cash and check endorsements; sells money orders, official checks and stamps to members;  transfers amounts from member accounts as directed.

Balances cash drawer and daily transactions, prepares cash sheet and bundles work that is sent to the Accounting Dept. nightly.
Delivers member service that meets Quality Loop and Internal Service Survey Standards.
Performs a variety of miscellaneous tasks including but not limited to, filing, computer input and answering the telephone.

Other duties as assigned.

SeaComm Federal Credit Union
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