SeaComm Federal Credit Union
  • IS
  • Massena, NY, USA
  • Hourly
  • Full Time

Manages the Credit Union's personal computer resources, recommend PC hardware and software purchases, and provides technical assistance and guidance.

Manages all levels of desktop processing needs: provides troubleshooting and resource management assistance to M.I.S. staff, other Credit Union personnel, and customers in the areas of networks, PCs, printers, peripheral hardware products, and PC operating systems; provides informal training and guidelines to memory management, network client installation and configuration, printer setup and configuration, Windows training, software installation.

Assists in the development and application of internal standards and controls for PCs including software and hardware inventories, software library, installation records, user procedures and policies manual, and M.I.S. control policies.

Researches and recommends standard desktop hardware and software products for the Credit Union including PCs, printers, personal productivity software, etc.; negotiates favorable purchase terms, licenses agreements, etc.

Works with M.I.S. staff/users/customers to analyze needs, recommends solutions for PC-based customer applications; participates in product research or PC programming projects as necessary, including assisting with the implementation of PC applications systems and enhancements to the Credit Union's cash management service.

Reviews PC product purchase requests for non-standard or beyond standard products; considers compatibility, serviceability, need, and price in forming a recommendation on behalf of M.I.S. to the appropriate manager.

Candidate must be able to communicate and work effectively with a wide variety of people at all levels of technical proficiency. 

Must have:

excellent technical knowledge of PC hardware, software and peripherals.
Hands-on hardware troubleshooting experience.
Working technical knowledge of current network protocols, operating systems, and standards, including Windows 10 and Active directory
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required

SeaComm Federal Credit Union
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